We connect consumers, riders and merchants across local markets to bring people the food and products they love.
We are a global online platform, yet a very local business. Our consumers, riders and merchants live and operate within their local neighbourhoods. Through our sophisticated logistics technology, we unlock a wealth of hyperlocal choice, at the right price, with fast and reliable delivery.
Millions
of hungry consumers
~183,000
merchants
~250,000
riders
In this section
Consumers
We unlock a wealth of choice for consumers, providing fast, reliable delivery of restaurant food, groceries and retail products. Our Plus subscription programme further enhances consumer value with free delivery (above a minimum order value) and other benefits.
Consumers
Merchants
Access to Deliveroo’s logistics, innovations and more than seven million monthly active consumers (‘MACs’) provides merchants with new ways to grow revenues, increase brand value and maximise the profit potential from online delivery.
Merchants
Riders
We provide riders with attractive earnings opportunities combined with full flexibility over when and where to work. Our free insurance provides security, with accident and third-party liability cover globally and additional cover in many markets.
Riders
Technology
Our sophisticated logistics technology underpins all we do and ensures the three sides of the marketplace interact seamlessly together.
TechnologyOur local communities
What they care about
The communities in which we operate are as diverse and varied as the cuisines and merchants on our platform. At a time of high inflation globally, we know there are common concerns about the cost of living and the cost of food in particular, which is why we have partnered with charities that support those in need.
Why they matter to us
Deliveroo is fundamentally a local company. We want to be more than a presence in the neighbourhoods in which we operate; we want to actively support local communities. This matters to our consumers, riders and merchant partners – so it matters to us.
How we engage
- We engage with charities in the locations in which we operate to support local communities. We know food best and help those in need to access free meals.
- During 2023, through our Full Life Campaign, we have helped provide over 3 million free meals globally to people facing hunger through our charity partnerships.
- We also provide our employees with a paid day off to volunteer at a charity. Following internal awareness raising, we've seen a 30% increase year-on-year on the global uptake of colleagues using their volunteering day.
>3m meals delivered to families in need
To help in the fight against food poverty, we’re working with our unique network of grocers, partners and restaurants to get good food to those who need it.